1. General
1.1 At Goldlex Legal, we are committed to respecting your privacy.
1.2 This Privacy Policy, which forms part of our Terms of Use Agreement, explains how we may collect and use any personal information that we obtain about you and your rights in relation to that information. It also sets out how to contact us if you have any questions about this Privacy Policy or want to make a complaint to us about how we handle your personal information.
2. Our approach to privacy
2.1 We collect data about users of our websites, blogs, mobile sites, or applications; about individuals that attend events organised or hosted by us; and about our clients (where these are natural persons) or their employees, agents and representatives (and these individuals about whom we collect data are referred to as “you” in this Privacy Policy).
2.2 As a law firm, we frequently obtain personal data as part of our professional activities. We may collect data that identifies or is associated with you (“personal information”) when you access our websites, blogs, mobile sites, applications, widgets and other interactive features, when you register or attend an event organised or hosted by us, or when you otherwise contact or interact with us (“Public Services”).
2.3 We may also collect personal information about you when we provide legal services or market our legal services (“Legal Services”) to you, your employer, or any other person that has authorised you to communicate with us regarding the provision of Legal Services to them in accordance with our client engagement agreement.
2.4 Before accessing, using or receiving our Public Services or Legal Services, please ensure that you have read and understood how we collect, store, use and disclose your personal information as described in this Privacy Policy.
3. Categories of information we collect and how we collect and use it
3.1 The personal information we collect depends on how you interact with us, the services you use, and the choices you make. We may collect information from different sources and in various ways, including information you provide directly, information collected automatically, third-party data sources, and data we infer or generate from other data.
3.2 We collect the following broad categories of information –
Information you provide to us
3.3 We collect personal information about you when you voluntarily submit information directly to us when you access, use or receive the Public Services or the Legal Services. This can include information you provide to us when you (a) submit an enquiry through our website, register for and/or attend an event, correspond with us by phone, email or otherwise, subscribe to our mailing lists, client alerts, newsletters or other forms of marketing communications, or (b) provide information requested by us to comply with our professional and legal obligations, or in connection with our provision of the Legal Services.
3.4 If you choose not to provide personal information, we may not be able to provide some or all of the Public Services or Legal Services to you or respond to your other requests.
3.5 When you use the Public Services, the categories of information we collect may include: contact information, business information, employment information, location information, information provided by third parties, and your comments and opinions that you express when you comment on a blog post, contact us by email, mail or phone. We use this information to operate, maintain and provide to you the features and functionality of the Public Services, to address your questions and concerns, to personalize your content so that it is relevant to the city or country you are using your device in, to contact you, including sending you news, alerts and marketing communications, and to help us develop new products and services.
3.6 When you use Legal Services, the categories of information we collect may also include: identification information, instructions and information about payment, and transaction information. We use this information to provide you with the Legal Services in accordance with our agreements; to communicate with you; to comply with our professional or legal obligations and to facilitate our internal business operations.
Information from third parties
3.7 We may also collect personal information from third parties, such as your employer, public databases or social media networks.
Information automatically collected
3.8 We (or our service providers acting on our behalf) also automatically collect personal information about you indirectly about how you access and use our websites, blogs, mobile sites, applications, widgets and other interactive features (the “Online Services”) and information about the device you use to access the Online Services. For example, we may collect:
3.9 We use this information to: present our Online Service to you on your device; determine news, alerts and other products and services that may be of interest to you for marketing purposes; and monitor and improve our Online Services and business, and to help us develop new products and services.
4. Information collected through Cookies and other similar technologies
4.1 We may also use cookies and tracking technology depending on the features offered. Cookie and tracking technology are useful for information such as browser type and operating system, tracking the number of visitors to our website, and understanding how visitors use the Site. Cookies can also help customize our website for visitors. Personal information cannot be collected via cookies and other tracking technology. However, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
4.2 We and our partners use cookies and similar technologies on our website to help collect information and operate the Site. We use cookies to remember users and make your user experience easier; customise our Services (i.e., any or all of Public Services, Legal Services or Online Services as applicable), content and advertising; help you ensure that your account security is not compromised, mitigate risk and prevent fraud; and to promote trust and safety on our website. Cookies are small text files placed by a website and stored by your browser on your device.
4.3 We use cookies to personalize our Services for you and to collect aggregate information about usage of our Services. We use cookies for record-keeping purposes and to enhance the quality of your use of our Services. The cookies assign random, unique numbers to your devices to enable our systems to recognize your devices and to allow us to see how you use our Services.
4.4 By accessing or using our Site, you consent to the placement of cookies on your devices. If you prefer not to receive cookies through our Services, you may control how your browser responds to cookies by adjusting the privacy and security settings of your web browser. Unless you set your browser settings to refuse all cookies, our system may issue cookies when you access or use our Services. If you set your browser settings to refuse all cookies, the performance of certain features of our Services may be limited or not work at all.
5. How We Use Information
We will only use your personal information if and to the extent that applicable law allows. We will therefore only process your personal information if:
We may use your personal information to:
6. How We Share Information
As required in accordance with how we use it, we will share your personal information with the following:
(a) Service providers and advisors. Third party vendors and other service providers that perform services for us, on our behalf, which may include providing mailing or email services, tax and accounting services, payments processing, data enhancement services, fraud prevention, web hosting, or providing analytic services.
(b) Affiliates. Other affiliates of Goldlex, so that they can provide you with legal updates, information and marketing messages about products or services that may interest you.
(c) The public. When you use our Public Services, content and information that you post on message boards, blogs or other services on our website, or that you allow us to make public, may be available to other visitors to our websites and to the general public. When you use our Legal Services, to the extent you have given us consent to do so, we may also share your name and the company you work for together with comments and feedback on our Legal Services.
(d) Legal directories and referees. When you use our Legal Services, we may share your contact details and limited information about the Legal Services provided to you or the client with legal directories or other promotional publications or communications, in order to promote our Legal Services. We will only share your personal information in this way to the extent that you have given us your consent to do so.
(e) Social Media Networks. When you use our Public Services, content that you share through social media may be shared with your social media account provider and your friends, followers or contacts on the connected social network.
(f) Purchasers and third parties in connection with a business transaction. We may, where permitted by our professional confidentiality obligations, disclose generic information about our current clients, such as limited client lists and/or brief descriptions of the Legal Services being provided, to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control or acquisition of all or a portion of our business.
(g) Law enforcement, regulators and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) comply with legal process; (c) respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) enforce the terms of our agreement (being, as applicable, our Terms of Use Agreement for Public Services or the terms of our client engagement letter for Legal Services) and pursue available remedies or limit the damages that we might sustain; (e) protect the security or integrity of the Public Services or Legal Services (as applicable); and/or (f) exercise or protect our rights, privacy, safety or that of our affiliates, clients, you or others.
7. Marketing and Advertising
From time to time we may send you legal updates, alerts, news and mailings relating to seminars or events that we think may be of interest to you. Most messages we send will be by email. For some messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you.
8. Opt-Out Rights
If you do not wish to receive offers or other notices from us in the future, you can “opt out” by contacting us as indicated at the end of this Privacy Policy or by following the “unsubscribe” instructions in any communication you receive from us. Please note that if you do opt-out of or do not grant consent to receiving marketing related messages from us, we may still send you non-marketing messages, such as communications relating to the provision of Legal Services.
9. Other Rights to your personal information with Us
9.1 Beyond your right to opt out of our processing of your personal information, you also have the option of exercising any of the below rights with respect to your personal information:
9.2 In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once the firm has received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
10. Information you share on Social Platforms
Our Public Services may allow you to connect and share your actions, comments, content, and information publicly or with friends. We are not responsible for maintaining the confidentiality of any information you share publicly or with friends. Our Public Services may also allow you to connect with us on and use third-party websites, applications, and services. Please be mindful of your personal privacy needs and the privacy needs of others, as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. We also do not control the privacy practices of third parties. Please contact third-party sites and platforms directly if you want to learn about their privacy practices.
11. Security and Storage of your personal information
11.1 We have suitable security measures in place to prevent your personal information from being accidentally lost or used or accessed in an unauthorised way by a third party. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions. We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
11.2 But no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information. You also play a role in protecting your personal information. You agree to notify us immediately you notice any breach of security.
11.3 Subject to applicable law, which might, from time to time, oblige us to store your personal information for a certain period of time, we will retain your personal information for as long as is necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.
12. Protecting Children’s Privacy
Our Public Services and Legal Services are not directed at persons under 18 and we do not knowingly collect personal information from children under 18. If you become aware that your child has provided us with personal information, without your consent, then please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us.
13. Links to Third-Party Websites
The Public Services may, from time to time, contain links to and from third party websites, including those of other users and news publications. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
14. Changes to our Privacy Policy
Subject to applicable law, we may revise this Privacy Policy at any time and in our sole discretion. The revised Privacy Policy will be effective upon posting on this page.
15. Contacting us
If you have any questions, comments, complaints or concerns with respect to your personal information or this Privacy Policy, please contact us by by email at info@goldlexlegal.com.
Last updated on: 31 January 2023
